FREQUENTLY ASKED QUESTIONS
The Power to Pay Your Way!We accept ACH, Debit, Credit, Check and Cash
- Online at mspropanegas.com
- Over the phone
- Visit your local office
- Pay on site
Payment is due at the time of service or delivery
Deliveries are made in approximately two weeks from order depending on location. We route our deliveries so that we can reach several customers in the same area.
Our Missouri regions have some very rural areas so the travel time for our drivers is longer than many areas in the US. We plan accordingly and ask our customer to do the same time by ordering their gas when their tank reaches 25%.
In propane emergencies, delivery may take longer.
The best pricing is 200 gallons or more. There is a sliding scale fee for smaller deliveries.
We offer Pre-Buy contract gas. Purchase your winter gas at a summer price during a limited time in the summer.
Contract gas is delivered beginning in October and ends March 31.
We have three payment options for our PreBuy. While our best price is paid in full with contract, we also offer a four month summer payment as well as a monthly option.
Do you have a leak, are you smelling propane, or are you out of propane? Call your local office immediately, if after hours you will be directed to our live Emergency Call Center.
Fees may apply to out of gas deliveries: OOG, After hours, weekend, holiday